Nora Chaves

Nora Chaves is the Director of Partnerships for Delivery System Innovations at Healthfirst. She holds a Master of Philosophy from the Graduate Center of the City University of New York. At Healthfirst she has worked for 8 years to build clinical partnerships between primary care practices and community-based organizations to optimize access and quality of care, patient experience, and health equity.

Before joining Healthfirst, she worked as a health care consumer advocate. She was the Director of Community Health Advocates at the Community Service Society. In this role, she oversaw the operations of the New York State’s Consumer Assistance Program, the state-wide ombuds program created as part of the implementation of the Affordable Care Act to protect consumer’s rights under the health care and health insurance system.