Mission

About CABS Health Network

Since 2020, CABS Health Network (CABSHN) is the market brand for CABS Home Attendants Service Inc., a licensed home care service agency established in 1979 to provide home care services to elderly and disabled Brooklyn residents, New York. CABS HAS one visible embodiment of a /long-term effort by its parent company, CABS Corporation, to create community-owned and controlled non-profit enterprises to provide essential services and employment opportunities for neighborhood residents.

Why a Health Network?

CABSHN takes a care-management approach to provide services for home care services. We have several clients with multiple chronic conditions, and we seek to support them to reduce hospitalization and other social determinants of health. Currently, CABSHN provides care management services, health promotion, referral, and assistance with access to community & social services as part of our home care services and outreach efforts, even though the Agency cannot bill for these services separately.

Changes in health care delivery expectations are making it more critical for healthcare organizations to approach care from a holistic standpoint. CABSHN has been evolving its service offerings and, in 2020, has started its Care Management Division. Also, the Agency has established several contracts with other medical providers to increase access to care for its clients—clinical and nursing services, therapy and rehabilitation solutions, medical equipment, and nutritional services. The Agency continues to incorporate robust and proven customer experience frameworks and technology to improve its quality of care, reaching clients at the right time and in the most appropriate places.

Our Philosophy & Mission

Because of its community orientation, CABS has a unique commitment and capability to provide service reflective of the needs and particular requirements of the communities it serves. CABS’ service philosophy, therefore, is to provide quality care with the maximum degree of sensitivity and understanding for each group or community served.

CABS ultimate goal is to provide a full range of home care services to New York City residents under a variety of contractual arrangements. These will include the following:

Registered Nurses
Licensed Practical Nurses
Home Health Aides
Personal Care Aides
Homemakers
Housekeepers
Physical Therapists
Occupational Therapists
Respiratory Therapists
Speech-Language Pathology
Audiology
Medical Social Work

We're Hiring

If you are looking to take your career to the next level, explore all the CABS Homecare career opportunities. We are always looking for certified Home Health Aides and Nurses to provide the best service to our clients; contact the HR Department at hrdepartment@cabshomecare.org

Our Executive Team


Sherly Demosthenes-Atkinson

Chief Executive Officer

Sherly Demosthenes-Atkinson was appointed CEO of CABS Home Attendants Service, Inc., in 2017. Sherly exemplifies CABS’ mission of social equity for all, including quality healthcare services. Prior to her appointment as CEO in 2017, she was the Executive Director from 2013 to 2017. Sherly also served as Associate Director of Case Management from 2006 to 2013, which gave her a great opportunity to absorb and develop much appreciation for not only from the client’s served perspective to the organizational behavior toward service delivery, but also the vision for streamlining and positioning the CABS organization and the CABS Team. As a result, Sherly played a pivotal role in establishing a transformational culture that has led to high performance in the homecare quality service delivery for approximately 1200 clients under multiple contracts.

Most notably, and for the first time, under Sherly’s leadership CABS was exposed to diverse market segmentations with various partnerships such as the NYC Health & Hospital Corporation (HHC), Delivery System Reform Incentive Payment (DSRIP) to help stratify the agency’s revenue streams. In 2019, CABS acquired a two-year contract with the largest public housing authority in North America, NYC Department of Housing Authority (NYCHA,) as an external community partner to provide home care services to their residents. Sherly is a recipient of the 2019 Caribbean American Healthcare Award from Caribbean Life News for her devotion to Healthcare – and – a recipient of the New York City & State Responsible 100 Awards for Health Care. She continues to build and lead the CABS organization to new heights for success throughout New York City and Nassau County.

Sherly lives on Long Island, NY with her husband and their two children. She holds a Master’s degree in Health Administration from Hofstra University.

Contessa Officer

Director of Corporate Strategy and Programs

 

 

 

 

Margaret Agudelo

Director of Business Operations

Margaret Agudelo is the Director of Business Operations for CABS Attendant Services, Inc. Ms. Agudelo has dedicated over 15 years of forward-thinking experience since joining the organization in 2004. She possesses strong fiscal management and leadership, and business strategy development expertise.

Starting as a Senior Bookkeeper in Housekeeping, Ms. Agudelo has risen in the ranks to Assistant Director of Business Operations in December of 2012. Her current role, Director of Business Operations, of six years, oversees the fiscal health, technology infrastructure, and administrative workforce. Her leadership model provides key input into the scope and scale of CABS enterprise.

Margaret is highly motivated, and take each of her role seriously, and manages well under pressure. Margaret always manages expectations and is deadline and goal oriented. She is a first-generation college graduate; she holds a degree in Applied Science with Honors from the LaGuardia College and a bachelor’s degree in Business Administration majoring in Accounting and minoring in International marketing from the Bernard M. Baruch College in 2005.

 

Staff & Caregiver Philosophy

We value each other.

CABSHN fosters a family environment.  Over caregivers stay with the Agency for an average of 11 years.  We have administrative staff that has been with the Agency for over two decades, CABSHN staff and caregivers are trained to put clients first.  The Agency service clients for an average of 15 years.  The Agency incorporates several activities and appreciations for staff birthdays, special occasions, promotions, and other recognition types.  We endeavor to make our clients feel like family.

We endeavor to offer quality service.

CABS staff and caregivers are trained to put clients first.  Our business was built on the foundation of quality service to low-income communities.  Our DNA of quality service is transferable to all our programs—be it our care management program, our relationship with NYC Health & Hospital, Kings County Hospital & SUNY Downstate Medical Center through their DSRIP Pediatric Asthma Programs, or offering private pay home care services.  Whether it is making emergency calls to each client during a snow storm or heat stroke, ensuring the clients access the services they need, or resolving an issue of abuse by a family member—we are committed to each client’s quality of life service.

We invest and value continuous improvement and training.

We train our workforce to ensure that frontline and support staff can adequately complete their work. Most recently, the CABS implemented a variety of custom training programs to support and enhance the skills of the frontline workers and administrative staff, including but not limited to Workforce Improvement Organization (“WIO”).

We are an equal opportunity employer and service provider

New York City and Nassau County are melting of cultures and languages.  CABSHN is built on the principle of hiring individuals from the community that reflected the patients’ needs. Our team is multi-cultural and multi-lingual. Our workforce understands and is trained to meet the needs of the markets we serve, from a language, race, culture, sexual orientation, and social perspective.

Our CEO stands afront our team, establishing a transformational culture, delivering value-based services through innovative market segmentation with a high-quality client-oriented model.

Our Board leadership reflects our commitment to diversity.

CABSHN’s Board of Directors reflects the age, racial, and community demographics (70% women;  90% people of color of Hispanic; and 50% of older adults—ages 60+).

Ethnicity Served 

  • Arab/Arab American
  • Asian/Pacific Islander
  • Black (African/African American/Caribbean)
  • Latinos
  • Native American
  • South Asian
  • White

Groups Served

  • Immigrants
  • LGBTQ
  • Below Federal Poverty Line ($25,100 for a family of 4)
  • NYCHA Residents
  • Persons with Disabilities
  • Veterans
  • Seniors Women

Employing Immigrants

  • Ecuador
  • Guyana
  • Haiti
  • Jamaica
  • Mexico
  • Pakistan
  • Trinidad and Tobago
  • Bangladesh
  • China
  • Dominican Republic El Salvador, Etc.

Partnerships

CABSHN believes it is better and more sustainable to grow with partnerships and alliances.  The Agency has built partnerships and alliances with managed long-term care plans, community agencies, health care technology partners, community clinical infrastructure, advocacy relationships with government officials at the city and state levels, and several other community partners.

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