Staff / Caregiver Philosophy

We value each other.

CABSHN fosters a family environment.  Over caregivers stay with the Agency for an average of 11 years.  We have administrative staff that has been with the Agency for over two decades, CABSHN staff and caregivers are trained to put clients first.  The Agency service clients for an average of 15 years.  The Agency incorporates several activities and appreciations for staff birthdays, special occasions, promotions, and other recognition types.  We endeavor to make our clients feel like family.

We endeavor to offer quality service.

CABS staff and caregivers are trained to put clients first.  Our business was built on the foundation of quality service to low-income communities.  Our DNA of quality service is transferable to all our programs—be it our care management program, our relationship with NYC Health & Hospital, Kings County Hospital & SUNY Downstate Medical Center through their DSRIP Pediatric Asthma Programs, or offering private pay home care services.  Whether it is making emergency calls to each client during a snow storm or heat stroke, ensuring the clients access the services they need, or resolving an issue of abuse by a family member—we are committed to each client’s quality of life service.

We invest and value continuous improvement and training.

We train our workforce to ensure that frontline and support staff can adequately complete their work. Most recently, the CABS implemented a variety of custom training programs to support and enhance the skills of the frontline workers and administrative staff, including but not limited to Workforce Improvement Organization (“WIO”).

We are an equal opportunity employer and service provider

New York City and Nassau County are melting of cultures and languages.  CABSHN is built on the principle of hiring individuals from the community that reflected the patients’ needs. Our team is multi-cultural and multi-lingual. Our workforce understands and is trained to meet the needs of the markets we serve, from a language, race, culture, sexual orientation, and social perspective.

Our CEO stands afront our team, establishing a transformational culture, delivering value-based services through innovative market segmentation with a high-quality client-oriented model.

Our Board leadership reflects our commitment to diversity.

CABSHN’s Board of Directors reflects the age, racial, and community demographics (70% women;  90% people of color of Hispanic; and 50% of older adults—ages 60+).