A MESSAGE FROM OUR CEO
Growth & Transformation In Spite of Changes
2020 was a gut-wrenching year, replete with disruption due to the continued COVID-19 pandemic. Despite these challenging times, CABS Health Network (CABSHN) has weathered the storm with skillful activation of our strengths and resources forging ahead progressively. The Agency has leveraged the disruption to our advantage for growth, program expansion, and infrastructure fortification.
CABSHN continues to move in lockstep with the long-term care industry to compete in this new value-based era. We are focused on evolving our approach to deliver value-centric services to meet the evolving norms, business practices, and shifts in service delivery paradigms to ensure the preservation of the organization’s legacy. Today’s goals and challenges are to keep up the momentum for adaption and expansion of programs with leading-edge technologies and partnerships. As we improve, enhance the customer experience, and develop other revenue streams, we will continue to seek innovative solutions that can capture and support our vision.
Growth through Diversification. As an essential service organization, we continue to be prepared and ready for all industry changes—legislative, contractual, and environmental. The launch of our new market brand, CABS Health Network, intersects with our mission to continue to provide quality services through all business interruptions. We understand that to succeed in these transformative times; we must recognize and value our most important assets—our frontline and administrative staff.
It is our people. As CEO, I am convinced that our ability to continue building on our 40 years legacy is only possible with a highly trained and committed workforce. The recent pandemic further illuminated our staff’s power, who rallied in solidarity with the way forward to fight the and kept the CABS doors opened. The agency continues to supply adequate PPE to the workers and our new strategic effort is to support our entire workforce getting fully vaccinated.
Leading with technology. Today, more than ever, technology engagement is a primary part of the secret sauce for success. Technology has played an essential and necessary role as organizations across the world navigate the ongoing COVID-19 pandemic and its impact. The Agency will continue to leverage technology to streamline and advance its talent and customer experience, including online training and Remote Patient Monitoring solutions.
When adversity or crisis strikes, a ship that is well serviced will smoothly sail in deep waters. The cumulative changes in the long-term care industry have taught us that our legacy is still strong. While healthcare equity, in the current atmosphere, becomes a principal focus in public health nationwide, one thing remains clear at our organization: CABS Health Network is “for the community from the community.”
As CEO, my goal is to ensure that we become stronger together.
Chief Executive Officer
Sherly Demosthenes-Atkinson was appointed CEO of CABS Home Attendants Service, Inc., in 2017. Sherly exemplifies CABS’ mission of social equity for all, including quality healthcare services. Prior to her appointment as CEO in 2017, she was the Executive Director from 2013 to 2017. Sherly also served as Associate Director of Case Management from 2006 to 2013, which gave her a great opportunity to absorb and develop much appreciation for not only from the client’s served perspective to the organizational behavior toward service delivery, but also the vision for streamlining and positioning the CABS organization and the CABS Team. As a result, Sherly played a pivotal role in establishing a transformational culture that has led to high performance in the homecare quality service delivery for approximately 1200 clients under multiple contracts.
Most notably, and for the first time, under Sherly’s leadership CABS was exposed to diverse market segmentations with various partnerships such as the NYC Health & Hospital Corporation (HHC), Delivery System Reform Incentive Payment (DSRIP) to help stratify the agency’s revenue streams. In 2019, CABS acquired a two-year contract with the largest public housing authority in North America, NYC Department of Housing Authority (NYCHA,) as an external community partner to provide home care services to their residents. Sherly is a recipient of the 2019 Caribbean American Healthcare Award from Caribbean Life News for her devotion to Healthcare – and – a recipient of the New York City & State Responsible 100 Awards for Health Care. She continues to build and lead the CABS organization to new heights for success throughout New York City and Nassau County.
Sherly lives on Long Island, NY with her husband and their two children. She holds a Master’s degree in Health Administration from Hofstra University.